Pre-Service Visit
No charge, no obligation meeting. Required for all new clients.
Service Description
At Practical Pet Services, we understand the importance of trust and comfort, both for you and your beloved pets. This is why we offer a Complimentary Pre-Service Visit for all new clients. This no-charge, no-obligation meeting, lasting a half hour or more depending on the number of pets, is crucial and required to ensure that we cover every base before we begin our pet sitting services. During this visit, we aim to: Get Acquainted: We'll spend time getting to know you and your family of pets, allowing us to understand their personalities, needs, and routines. Share Information: You'll receive detailed information about our policies, procedures, and what you can expect from our pet care services. We are here to answer any and all questions you may have. Customize Care: By familiarizing ourselves with your home, your pets' routines, and specific care requirements, we can tailor our pet sitting visits to exactly what your pets need. Build Confidence: We aim to leave you with the peace of mind that your pets are in good hands, hoping you decide that we are the right fit for your needs. To prepare for this visit, we kindly request the following information: Scheduling Details: Dates and times you'll need our pet sitting services. Pet Routine: A detailed daily routine for your pets to help us maintain their regular schedule. Veterinary Contact & Medical Info: Veterinary contact information, vaccination records, microchip number and registry information, plus any history of allergies or medications. Nutritional Needs: Types and amounts of food for each pet. Contact Info: Phone numbers to reach you while you're away, along with emergency contact numbers for neighbors or family. Upon conclusion of our visit, provided you feel we're the right match for your needs, we'll request a key or code to your home to ensure seamless access for scheduled visits. With Practical Pet Services, you'll be all set for your upcoming pet sitting needs, leaving your pets in caring and capable hands.
Cancellation Policy
Reservations For New Clients: Schedule a pre-service visit at least 7 days before pet sitting. Existing Clients: Notify 7 days in advance if no key is on file; for key-holders, inform 24 hours before. Late bookings incur an extra fee. Reservations are first-come, first-served. Plan ahead to secure your dates. Holidays are busy; book early based on availability. Cancellations Pet/House Sitting: Cancel 24+ hours prior to avoid charges. Holidays: Non-refundable cancellations due to high demand. Early Returns No refunds for returning early. Keys Provide 2 keys during the pre-service visit for future use, kept securely. Keys remain anonymous for confidentiality. Notify of lock or alarm changes promptly. Payments Accepted: cash, checks, Zelle, Venmo. Make checks payable to Shera Ashlie. Tipping appreciated but not obligatory. Payment due at service start. Weekly payments for regular clients. Long-term services require a deposit; late payments incur a fee. Pet Sitting Visits Effort to stick to scheduled visit times; adjustments due to unforeseen circumstances. Shared visits discouraged for pet and home care consistency. Time frames: Morning 6-10:30, Mid Day 11-3:30, Evening 4-7:30, Late Night 8-11. Inclement Weather Efforts made to reach pets in severe weather; adjusted visit times due to delays. Keep driveways clear in winter. Emergency contact numbers used in emergencies. Vaccinations Dogs, cats, ferrets need current distemper and rabies vaccinations. Puppies require updated vaccinations. Veterinary Care Inform your vet about our service. Update us on pet medical changes. Notify us of sick or dying pets. Contact vet in emergencies; you're responsible for vet charges. Information Pets must have ID tags with current info. Secure collar and leash required for walks. No pets left outside between visits or overnight. Positive reinforcement only, no hitting or yelling. Let us know about your pet's training. Rates are estimates; customized quotes given at pre-service visit based on pet number and care time.
Contact Details
(508)280-6572
shera@practicalpetservices.com
Orleans, Massachusetts, USA